Privacy Policy & Cookie Policy

Las update: 29 October 2025

PRIVACY POLICY

Based on applicable data protection law, you have the right to access, rectification, deletion, restriction, objection and data portability under the conditions stipulated in such law.

If the processing of your personal data is based on your consent, you can withdraw your consent for the processing of your personal data at any time. The data will then be deleted immediately provided that its further retention is not prescribed by law or needed for billing or accounting purposes or as soon as these purposes are fulfilled.

You have the right to object to the processing of your personal data that we process based on our legitimate interests. We shall no longer process your personal data for these purposes, unless our legitimate grounds for processing override your interests, rights, and freedoms.

If you object to the processing your personal data for direct marketing purposes, your personal data shall no longer be processed for such purposes.

If you have any questions or concerns on this Privacy Policy or wish to exercise your above rights, please contact our person responsible for data protection matters as follows:

By email: admin@emcc-ch.org
By mail: EMCC Switzerland, c/o Christopher Shuttleworth, 8000 Zürich, Switzerland

We will notify you when we have received your request and will process your request as soon as reasonably possible and no later than thirty (30) calendar days after receiving it.

WHAT IS CONSIDERED PERSONAL DATA?

Personal data is any information that relates directly or indirectly to a natural person and that can be used to find out your identity. This includes such information as your name, address, telephone number, but can also be your location or the IP number of your computer or other device.

The provisions below apply to each user of our website and to each data subject of whom we process personal data.

WHAT PERSONAL DATA DO WE PROCESS, FOR WHAT PURPOSE AND ON WHAT LEGAL BASIS?

1. We will only process your personal data:

for the purposes specified in this Privacy Policy; and
if we have a legal basis to do so.

2. The legal grounds on which we may rely are as follows:

Contract – A contract with you that we are required to perform or to take steps to perform before entering into a contract with you.
Consent – Your free consent where you are informed of what this consent means before you consent.
Legitimate interest – A legitimate interest that we as an organization pursue, including also to optimize our services.
Legal obligation – A legal obligation that we must comply with.

3. We do not subject your personal data to automated decision-making, including profiling.

Below we explain which categories of personal data we process and for what purposes we process your personal data.

WHAT PERSONAL DATA DO WE PROCESS AND FOR WHAT PURPOSE?

COOKIES

Cookies are small text files stored by the browser on your computer or other device when you visit our website. For information on the manner how we process personal data through cookies, we kindly refer you to our Cookie Policy, available below.

FINANCIAL TRANSACTIONS

EMCC Switzerland is registered as a non-profit organisation (association, Verein) in Switzerland. According to Swiss law we are required to keep financial records showing any payments you make to us for ten years, e.g. your membership, buying a book, booking a conference place, etc.

If you make a payment to another EMCC country or regional organisation then you must contact that organisation regarding that financial transaction.

MEMBERSHIP

When you apply for membership with EMCC Switzerland we require you to let us have your name, address, country, city, telephone number, and email address. You can optionally also provide further details, e.g. your website.

These details are only kept for the purposes of maintaining your membership. You are free to withdraw this information at any time online by making changes in your membership record and we will immediately remove it from our database or by contacting us directly as specified in this Privacy Policy. Please be informed that, by removing essential personal data, you will be cancelling your membership of EMCC Switzerland.

FIND A MENTOR/COACH/SUPERVISOR

If you are a member of EMCC Switzerland you automatically have a ‘Find a Mentor/Coach/Supervisor’ profile on the EMCC Global website which is publicly searchable. The profile is created using your membership data. You can add information to this profile including a CV, areas of expertise (your profile will automatically be set to ‘general’), the languages you speak, which countries you work in, links to your website etc.

You can remove your publicly listed profile from our website at any time by amending the ‘Find a Mentor/Coach/Supervisor’ part of your membership record. Changes in this area do not affect your membership record.

ACCREDITATION

We receive from EMCC Global information on your accreditation with them (in the form of reports). We use such information to align your accreditation with your membership with EMCC Switzerland.

Please consult EMCC Global’s privacy policy for details on your accreditation record kept by them. Further, you can contact them to view such record and to request them to remove this data.

EVENTS

We adhere to the following general principles: When you register for one of our events, webinars, or any other type of event we keep a record of your personal data before, during, and after your registration. Before and during the event the data is used to ensure that you get the most out of your event. After the event we keep your data so that we can let you know (e.g. via email) of other events that you might be interested in.

At the event, you may be asked for your consent to have your e-mail address shared with the other attendees to keep in touch after the event. You are free to provide or refuse your consent. Further, you may be asked to sign a separate privacy consent form for each event.

OTHER

We may also process the above categories of personal data to protect our legitimate interests or those of third parties, including fraud detection, if you compromise or threaten to compromise the security of our systems or those of third parties. In addition, we may process the above categories of personal data in the context of business transactions (e.g. an acquisition). For this, we rely on our legitimate interest.

We may be legally obliged to process or disclose the above categories of personal data to a competent (e.g. judicial) authority or their representatives as a result of their reasonable request or to the police on our own initiative if we have reasonable grounds to believe that your use of our products or services would constitute a criminal offense. We may also be legally obliged to process the above personal data in order to comply with any other legal obligation incumbent on us, such as accounting obligations.

FROM WHOM DO WE RECEIVE YOUR PERSONAL DATA?

In most cases, we receive your personal data directly from you. In other cases, we receive your personal data from EMCC Global and from our partners, such as organizers of our events or other partners. If we act as a processor for our partner(s), we will only process your personal data in accordance with the instructions of our partner(s).

HOW DO WE SECURE YOUR PERSONAL DATA?

The security of the personal data we process is important to us. We have implemented and maintain appropriate technical and organizational measures to protect your personal data against unauthorized access or theft, as well as against accidental loss, manipulation or destruction. Access to your personal data occurs only on a need-to-know basis and is subject to appropriate confidentiality obligations.

We save the information you provide on specially protected servers. These servers can be accessed only by a limited number of selected persons.

WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

For the purposes of managing your membership with EMCC Switzerland and since all members of EMCC Switzerland are automatically members of EMCC Global, we share your membership details with EMCC Global.

Further, we may share your personal data with third parties to process your personal data for the purposes described above, for example:

To provide you with our products, services and website (such as a hosting provider); or
To provide you with our marketing emails (such as a marketing company); or
To fulfill our contractual obligations towards our partners.

These third parties may only process your personal data in accordance with our instructions if they act as a processor. We also ensure that all such third parties are selected with due care and are committed to maintaining the security and integrity of your personal data (in particular by entering into a corresponding data processing agreement with such third parties if they act as a processor).

We may be required by law to share your personal data with competent authorities or their agents, judicial authorities, government agencies or bodies, including competent data protection authorities, in order to comply with a legal obligation as set out above.

We do not share your personal data in any identifiable way with third parties other than those mentioned above without your consent. However, we may send anonymised and/or aggregated data to other third parties who may use this data to improve our services and for marketing purposes. We never sell your data to third parties.

WHERE DO WE PROCESS YOUR PERSONAL DATA?

In order to process your personal data for the purposes set out above, we may transfer your personal data to third parties who process on our behalf outside Switzerland and the EU/EEA. Any entity outside Switzerland and the EU/EEA that processes your personal data is required to adhere to adequate safeguards in relation to the processing of your personal data. Such safeguards may result from:

an adequacy decision by the Swiss government or the European Commission (depending on the relevant applicable data protection law); or
the conclusion of Standard Contractual Clauses.

We may transfer anonymised and/or aggregated data to third parties outside Switzerland and the EU/EEA. If such a transfer occurs, we will ensure that safeguards are in place to ensure the security and integrity of your data and any rights relating to your personal data that you might enjoy under applicable law.

HOW LONG DO WE PROCESS YOUR PERSONAL DATA?

Your personal data will only be processed for as long as necessary to achieve the above purposes or, if applicable, until your consent is withdrawn.

LINKS TO OTHER WEBSITES

Our website contains links to other websites. We have no influence on compliance with data protection laws by the operators of these websites. We advise you to carefully read the privacy policies on these websites before providing any personal data.

WHAT ARE YOUR RIGHTS?

Based on applicable data protection law, you have the right to access, rectification, deletion, restriction, objection and data portability under the conditions stipulated in such law.

If you object to the processing your personal data for direct marketing purposes, your personal data shall no longer be processed for such purposes.

If you have any questions or concerns on this Privacy Policy or wish to exercise your above rights, please contact our person responsible for data protection matters as follows:

By email: admin@emcc-ch.org
By mail: EMCC Switzerland, c/o Christopher Shuttleworth, 8000 Zürich, Switzerland

We will notify you when we have received your request and will process your request as soon as reasonably possible and no later than thirty (30) calendar days after receiving it.

MAKING A COMPLAINT

We hope that you will never have a reason to complain about the personal data we process about you. If you do have concerns please first contact admin@emcc-ch.org so that we can work with you to put things right.

You also have the right to make a complaint with the competent supervisory authority, in particular in the member state of your habitual residence or of the place of the alleged infringement, if you believe that the processing of your personal data violates applicable data protection law. The competent
supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC, please visit edoeb.admin.ch).

COOKIE POLICY

EMCC Switzerland (European Mentoring & Coaching Council (EMCC) Schweiz) is a non-profit organisation (association, Verein) incorporated in Switzerland and having its registered office at 8008 Zürich, Switzerland, with registration number CHE-374.570.792.

Scope. EMCC Switzerland is the site owner of the website emcc-ch.org. This Cookie Policy informs you about the use of cookies on our website. By continuing to use the website after you have been informed of our use of cookies and have been given the opportunity to change your cookie settings, you agree that you have read all information about such use and that you consent to that use of the selected cookies as set out below. If you would like more information about how we process your personal data, other than through cookies, we kindly refer you to our Privacy Policy above.

If you have any question about the placing of cookies after heaving read the information below, please contact admin@emcc-ch.org

Changes. EMCC Switzerland may modify this Cookie Policy and will comply at any time with the applicable data protection laws and regulations. Please read from time to time the current version of the Cookie Policy on our website.

WHAT IS A COOKIE?

A cookie is a small text file that contains a string of characters and uniquely identifies a browser on a computer or other device connected to the Internet. Cookies may be placed in your browser when you visit our website. When you visit the website later again, the website recognizes your browser and can for example retain your preferences. Information that a cookie saves may include personal data such as your IP-address.

Our website may mention external links to document certain information. The activation of these links is your responsibility. We advise you to carefully read the privacy and cookie policies on these third- party websites.

WHY DO WE USE COOKIES?

Cookies help us to provide you with a better user experience when you visit our website. We may also collect information about your device, as well as behavioral data of your usage of our website (e.g. pages viewed, links clicked, documents downloaded).

WHAT TYPES OF COOKIES DO WE DISTINGUISH?

We classify cookies according to their origin, purpose and lifespan. Below we explain what this means:

1. Origin: we distinguish cookies depending on who places cookies.

First party cookies are placed and managed by us; and
Third party cookies are placed and managed by a third party.

2. Purpose: we distinguish different cookies according to their purpose.

Essential cookies are required for the basic functions of our website;
Functional cookies enable us to analyze website usage so that we can measure and improve its performance; and
Marketing/target cookies are usually used to show you advertisements that meet your interests. When you visit another website, your browser's cookie is recognized and selected ads are displayed to you based on the information stored in this.

3. Lifespan: we differentiate cookies according to how long they are stored.

Session cookies are stored in your browser during the session and are deleted when closing your browser; and
Persistent cookies are stored longer than the session and are not deleted until they have reached their expiry date, a new version of the cookie is placed or the cookie is deleted manually.

WHAT TYPE OF COOKIES DO WE USE?

Without your prior consent, we only place the cookies that are essential to make our website work properly. For all other cookies we ask your permission first.

The list of cookies used on our website (including type of cookie, description of the service, cookie provider, data collected by the cookie, purpose, legal basis, location of processing, retention period, etc.) is available via the cookie consent tool (popup) provided by ‘Usercentrics’ on our website.

WHAT IF YOU DO NOT WANT COOKIES?

You have the option to adjust your consent to the use of cookies on our website via the cookie consent tool (popup) provided by ‘Usercentrics’ on our website.

Browser settings: You can adjust your browser settings to prevent cookies from being placed on your computer or other device. How you adjust these settings and your consent to use the cookies depends on the browser you are using. Instructions on how to prevent cookies through browser settings can be found at the following link: allaboutcookies.org/ge

Private browsing: You can use the private browsing mode of the browser that you are using. If you are browsing in private browsing mode, the cookies placed will be deleted when you close the browser.

Delete: You can manually delete placed cookies from your device. To do so, go to your browser settings.

Caution: Please note that changing the browser settings or deleting cookies may result in certain parts of our website no longer working properly. Please also note that you may need to change the browser settings of multiple browsers if you use different browsers.

WHAT ARE YOUR RIGHTS IN RELATION TO COOKIES?

To withdraw your consent to the placement of cookies, please see here above. For your other rights and how to exercise those rights and how to make a complaint, please refer to the Privacy Policy above.